What to do if a Amazon truck hits my mailbox
If an Amazon truck hits your mailbox, there are some steps you can take to address the situation:
Ensure Safety: If the incident involves any immediate danger or potential injury, prioritize safety and call emergency services if necessary.
Document the Incident: Gather as much evidence as possible, including:
Photographs: Take clear pictures of the damaged mailbox from multiple angles. Include close-ups of any specific damage.
Vehicle Information: If possible, note the license plate number, vehicle make, model, and any company markings on the Amazon truck.
Witness Accounts: If anyone witnessed the incident, get their contact information and a brief statement.
Contact Amazon Customer Service: Reach out to Amazon customer service 844-311-0406 to report the incident. Provide them with the details you've gathered and request assistance in resolving the issue.
File a Claim: Depending on the severity of the damage and your local regulations, you may need to file a claim with your homeowner's insurance or directly with Amazon's insurance provider.
Consider Repair or Replacement: Obtain pricing for repairing or replacing your mailbox. You can also shop pricing for many different styles of mailbox www.acemailboxpost.com. Work with Amazon or your insurance company to determine the best course of action.
Additional Tips:
Keep a record of all communications and documentation related to the incident.
Be polite and persistent when dealing with customer service representatives.
If you encounter difficulties with Amazon's response, you may want to consult with a lawyer or seek assistance from your local consumer protection agency.
Remember, it's important to act promptly and gather evidence to ensure a smooth resolution process.